At Viadora the health and safety of our guests and team members is of great importance.
We are taking the most effective health measures to provide memorable experiences in a safe environment. Regarding the current health regulations set out by local authorities, please feel free to use our residences, as we are taking the following safety protocols:
At your arrival
- Our staff will carry personal health protection equipment.
- Sanitizing mats have been installed at the front door
- Temperature check
- Permanent station with hand sanitizer located at the lobby
- Quicker and faster check-in
At your floor
- Apartments are sanitized at each check-out
- Nebulizers are used as part of our sanitizing equipment
- Facemasks and hand sanitizer kit provided for every guest.
- Periodic cleaning and sanitization for all common areas
- Keeping social distancing with our guests
- A sanitizing station at terrace, gym and lobby.
Staff and Company
- Hygiene and prevention measures with our staff during the workday
- Constant training in the regulations regarding COVID-19
- We are following the recommendations made by the World Health Organization and Centers for Disease Control and Prevention
- Use of certified sanitizing products (Ecolab)